Information for Current Participants
The following are forms and information that pertains to our current program participants. If you have questions about any of the material, or aren’t finding what you need, please feel free to contain the Area Agency on Aging 1-B Information and Assistance Line at 800-852-7795.
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Area Agency on Aging 1-B Community Support Services Participant Handbook
259.81 KB, application/pdf
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AAA 1-B Grievances and Complaints Policy
53.89 KB, application/msword - Any consumer* of AAA 1-B services or assistance has the right to file a grievance or complaint over any unresolved conflict or issue that arises during the course of receiving services, including service received directly from the Area Agency on Aging 1-B (i.e. Information & Assistance) or service received by a contracted agency (i.e. Home Delivered Meals). You may file a complaint or grievance yourself or have a designated representative file it for you.